FAQS
Tel: 877-45-44-33
E-Mail: shop@store.uk
20 Margaret St, London
Great Britain, 3NM98-LK
Free standard shipping
on all orders in New York
Support forum provide
for over 24h, every day.
FaQs
Which Rush Charge is compatible with my device?
There are three connection options when selecting your Rush Charge:
> Lightning
> USB-C
>Micro-USB
Any device on the market today will use one of these connections however if you choose to purchase the Comet or Trident model, they have all three connection types in the one Rush Charge. For your convenience, we have listed below some of the popular device models, and what connection type they use.
You can also visit https://www.gsmarena.com/ and search for your device model (the USB connection type will be listed under the 'Comms' section)
Lightning
iPhone 5 and aboveUSB-Type C
Google Pixel
Samsung Galaxy M-Series
Samsung Galaxy A-Series
Samsung Galaxy A11
Oppo
Nokia 6.1 Plus
OnePlus 6 and above
Micro-USB
Nokia 4.2
Samsung S7
Motorola Moto E
LG K30
RUSH CHARGE MODELS
Rush Charge Air = 2500 mAhRush Charge Power = 4000 mAh
Rush Charge Comet = 3200 mAh
Rush Charge Trident = 4000 mAh
Which Rush Charge model should I buy?
Which Rush Charge model should I buy?
Each Rush Charge model has a different size battery that is measured in milliampere/hour (mAh) capacity. What Rush Charge you choose, will depend on what you are purchasing the Rush Charge for.
i.e., are you purchasing the Rush Charge for an emergency situation and just need it to give you a quick boost? Or would you prefer a Rush Charge that charges your entire device from 0 to 100%?
The most important thing you need to do before purchasing your Rush Charge, is to check the mAh of your device.
(All devices are different. If you are unsure what mAh your phone is you can find out by visiting https://www.gsmarena.com/ )
Once you know the mAh of your device, it’s time to select the model that best fits your needs and your device.
How do I recharge my Rush Charge?
It’s simple!
Rush Charge Air and Power Models
All you need to do is take the cable that charges your device, plug it into the side of the Rush Charge and you’re good to go!For an even more convenient way to charge, the Rush Charge has pass through technology. This means that you can charge your Rush Charge and your device at the same time!
To do this, plug the cable into the Rush Charge and then connect your Rush Charge to your device. In the same time it usually takes to charge only your device, you’ll have a fully charged phone and fully charged Rush Charge to take with you on the go.
Rush Charge Comet Model
The Rush Charge Comet can be charged with either an Apple Lightning cable, MICRO-USB cable or USB-C cable for ultimate versatility.Rush Charge Trident Model
Simply plug the Trident into any available USB port ie; wall block, laptop or computer.How does my Rush Charge work?
The Rush Charge is a portable, external battery that provides additional power to your phone or other devices. Simply insert the Rush Charge tip into your device, and the Rush Charge will automatically connect and begin to charge.
How much will it charge my device?
This will depend on which model Rush Charge you have purchased and the type of device you are using your Rush Charge for. On average, your Rush Charge should provide you with anywhere from 50-150% extra battery life depending on the factors mentioned above.
Can I use my device while the Rush Charge is connected?
Yes!
The compact size and design of your Rush Charge means you can easily text, take calls, or surf the web all whilst charging your device – that’s the convenience of Rush Charge!
Please note that Rush Chargers are not compatible with Lifeproof or Otterbox cases.
What is your 30-Day Guarantee?
At Rush Charge, customer satisfaction is our number one priority. Therefore, we offer a 30-Day customer satisfaction guarantee. If you have any issues with your order, or you aren’t completely satisfied with your purchase, we will happily either replace your item or issue a refund within 30 days of purchase. This 30-Day Guarantee will not however cover damage caused through misuse of your Rush Charge. i.e., if you bend or snap the tip off your charger, this will not be covered.
How Long Should I charge my Rush Charger for?
When first receiving your Rush Charger it will come pre charged for that emergency situation of around 30%. We recommend charging your Rush Charger for 2 hours to fully charge your device.
Where do we ship from?
Rush Charge Australia is an Australian owned company we ship our orders from our Sydney warehouse. Delivery time is generally around 3-6 business day and you will be provided tracking information for your order.
What is the manufactures warranty?
Manufacture Warranty Period Rush Chargers come with a 12 month limited manufacturer warranty. This limited warranty covers any defects in material or workmanship under normal use during the warranty period. During this warranty period Rush Charge will repair or replace at no charge. This limited warranty does not cover snapped or bent charging tips, misuse, or water damage of products. Rush Charge will either repair or replace the product at no charge during the warranty period, The warranty period is 12 months from the date of purchase. To obtain warranty service you must contact Rush Charge at hello@rushcharge.com.au so that we may determine the problem and contact the manufacturer. Please make sure that you include your proof of purchase with your email.
How do I recharge my Rush Charge?
Rush Charge Trident Model
Simply plug the Trident into any available USB port i.e; wall block, laptop or computer.How does my Rush Charge work?
How much will it charge my device?
Can I use my device while the Rush Charge is connected?
The compact size and design of your Rush Charge means you can easily text, take calls, or surf the web all whilst charging your device – that’s the convenience of Rush Charge!